Contact Us

If you have any questions or needs, please feel free to contact us

• Customer service email: customer@gownsvilla.com
• Service hours: Monday to Sunday 9:00–18:00

 

Why choose us?

• Authoritative certification: All carpets have passed international environmental protection and safety tests, so you can use them with confidence.
• Secure payment: Supports a variety of mainstream payment methods at home and abroad, 256-bit SSL encryption to ensure safe transactions.
• Privacy protection: Strictly abide by the privacy policy, your personal information is only used for orders and customer service communication, and will never be leaked.
• Worry-free after-sales: 30-day unconditional return and exchange, online customer service 24-hour monitoring to ensure that problems are solved in a timely manner.

 

Email reply commitment: We will reply to each of your emails within 24 hours and solve your problems as quickly as possible!

 

Company address: 153 Valley Street, Building 6M, Suite 102
                               Providence, RI 02909
                               United States of America

 

Our exclusive customer service consultant will serve you as soon as possible. We look forward to creating a safe and comfortable home experience for you!