Privacy policy

Welcome to GownsVilla (hereinafter referred to as the "Website"). This Privacy Policy will explain to you how we collect, use, store, share and protect your personal information. Please read it carefully.

1. Information Collection: When you use the services of this website, we may collect the following information

Account information: the name, email address, phone number, delivery address, etc. that you provide to us when you register an account or place an order.
Transaction information: your purchase records, payment methods, invoice information, etc. on this website.
Technical information: device information, IP address, browsing history, log information generated by cookies and similar technologies when you visit this website.
Interactive information: your communication records with customer service and the questionnaires and comments you participate in.

2. Information Use: We use your personal information for the following purposes

Order processing: Processing your order, payment, delivery, return and exchange, and related after-sales services.
Customer Service: Providing you with consultation answers, problem solving, and improving service experience.
Product Optimization: Analyzing your browsing and purchasing behavior, optimizing product recommendations and website functions.
Marketing Promotion: With your consent, sending relevant information such as new product launches and promotional activities by email or other means.

3. Information Sharing and Disclosure: We will not sell or rent your personal information to unrelated third parties. However, we may share or disclose your information in the following circumstances

Service Providers: Third-party partners who help us operate the website, process payments, perform logistics and distribution (with signed confidentiality agreements).
Legal Requirements: Based on laws, regulations, court decisions or mandatory requirements of government departments.
Protecting Rights: To protect the legitimate rights and interests of this website or other users, such as preventing fraud or other illegal acts.
All information collected on this platform is limited to the scope necessary to fulfill these terms and will never be mined or shared beyond the scope.

4. Information storage and security: We promise to take reasonable technical and management measures to protect your information security, including but not limited to

Data transmission encryption (SSL/TLS).
Storage system access control and log audit.
Regular security assessment and vulnerability repair.
Your personal information will be deleted or anonymized after the purpose of collection is achieved or the retention period required by regulations is met.

5. Cookies and tracking technologies: We use technologies such as cookies and web beacons to enhance user experience. You can reject cookies through browser settings, but this may affect the normal use of some functions.

6. Your rights: You have the following rights, subject to applicable law

Access, correction or deletion of your personal information.
Withdraw consent or restrict processing.
Right to data portability.
To exercise the above rights, please contact our customer service email: customer@gownsvilla.com.

7. Protection of minors: This website is not intended for users under the age of 18. If we discover that a minor has provided personal information, we will delete it in a timely manner.

8. Updates to this Policy: We may update this Privacy Policy from time to time based on business needs or changes in laws and regulations. The latest version will be posted on this page and an announcement will be made on the website, and the effective date will be updated accordingly.

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Privacy policy