Terms of Service
Welcome to visit and use the GownsVilla platform (hereinafter referred to as the "Platform"). Before you use the services of this platform, please carefully read and fully understand the entire contents of this "Terms of Service". If you do not agree to any of the terms, please stop using it immediately.
1. Definition and Scope of Application
1.1 "This Platform" refers to the GownsVilla website and related mobile applications.
1.2 "User" refers to an individual or entity that registers, logs in to this Platform, or otherwise uses the services of this Platform.
1.3 These Terms apply to all services provided by users when they visit, browse, register, place orders, purchase, and use this Platform.
2. Registration and Account
2.1 Users must provide true and complete registration information and update it in a timely manner. You will be solely responsible for any losses caused by providing false information.
2.2 You should keep your account and password properly. No one may use it without your authorization. Any account behavior caused by password leakage will be deemed to be your own operation.
3. Product information and prices
3.1 The product information and prices on this platform may be adjusted due to changes in the market, inventory, promotions, etc., and the final price on the order settlement page shall prevail.
3.2 If there is misleading information such as price and inventory, this platform has the right to cancel the order and notify you before delivery.
4. Orders and Payments
4.1 After an order is generated, if you fail to complete payment within the specified time, the platform will automatically cancel the order.
4.2 The platform supports multiple payment methods, and all payment behaviors should comply with the rules of the payment institution.
5. Delivery and Acceptance
5.1 The goods are delivered by the logistics company designated by the platform and will be sent out within 3-7 working days. The specific time depends on the distance to the destination and the inventory status.
5.2 When receiving the goods, please check the packaging and quantity of the goods in person. If there is any damage or missing, please refuse to accept it and contact customer service in time.
6. Returns and Exchanges and After-Sales
6.1 Please refer to the Return Policy for the return and exchange policy.
6.2 Warranty, maintenance and other after-sales services shall be implemented in accordance with the product page instructions or relevant laws and regulations.
7. Intellectual Property
7.1 All page designs, texts, graphics, logos, trademarks, software, etc. of this platform are protected by law. Any form of reproduction, dissemination or commercial use is prohibited without authorization.
8. Privacy Protection
8.1 The collection and use of your personal information shall comply with the Privacy Policy. For details, please refer to the Privacy Policy published on this platform.
9. Limitation of Liability
9.1 The Platform shall not be liable for any interruption or delay of service caused by force majeure or reasons beyond the control of the Platform.
9.2 Unless otherwise provided by law, the Platform shall not be liable for any indirect, consequential or punitive damages arising from the use or inability to use the services of this Platform.
10. Modification of Terms
10.1 The platform has the right to change these terms at any time, and the changed terms will take effect once they are posted on the platform page. If you continue to use the platform services after the terms are changed, it will be deemed that you accept the changes.
11. Applicable Law and Dispute Resolution
11.1 If a dispute arises, the two parties shall negotiate in a friendly manner; if the negotiation fails, either party may file a lawsuit with the court with jurisdiction over the location of the platform.
12. Contact Information
12.1 If you have any questions about these terms, please contact us at customer@gownsvilla.com.
Thank you for choosing GownsVilla and wish you a happy shopping!